Lumen Journal

Support

Tell us what happened, which device and app version you use, and the steps that led to the problem. Do not email private journal text, passwords, or authentication codes.

Contact Lumen Journal

Email support@lumenjournals.app for help with:

  • Signing in with Apple or Google
  • Creating, syncing, exporting, or deleting memories
  • Optional reminders and notification troubleshooting
  • Privacy, account deletion, and data requests
  • App Store subscriptions and purchase restoration when billing is enabled